Accessibility

Website Assistance

If you need assistance with a website function, please call 970-728-8000 Monday through Friday from 8 a.m. to 5 p.m. and a representative will be able to assist you.

Document Accessibility

All active documents uploaded to the website on or after January 1, 2024, have been made accessible for assistive readers to the best of staff's ability. If you need assistance with a particular document, please submit an accommodations request below.

Staff is working to make active archival documents accessible to assistive readers by July 1, 2025. With over 3,000 documents on the Town’s website, this process will take some time, and we appreciate your patience.

Accommodation Requests and Feedback

To request reasonable accommodations or modifications or to report inaccessible content, please reach out to the Town through any of the following means:

• Online Form
• Phone: 970-728-8000
• E-mail:
• Visitor Address: 455 Mountain Village Boulevard Suite A, Mountain Village CO 81435

Within 7 calendar days after receipt of the issue/request, a staff member will contact the person initiating the issue/request to discuss the problem and the possible resolutions. Within 14 calendar days of receipt, the Town will respond in a format accessible to the submitter.

Measures to Support Accessibility

To ensure the accessibility of our website, we have taken the following measures:

• Incorporating accessibility into our web design and development processes.
• Conducting regular audits and user testing to identify and address accessibility issues.
• Providing ongoing training for our staff on accessibility best practices.
• Utilizing tools and services that enhance web accessibility.