Areas Affected By Town of Mountain Village Broadband and Cable Outage

Outage

Words by Bill Kight / Communications, Utilities

Town of Mountain Village is currently experiencing a broadband and cable outage due to a damaged fiber optic cable line on Adams Ranch Road. The outage is affecting approximately 200 modems west of the Mountain Lodge and Ski Area. The areas affected include Mountain Village Town Hall, Trails Edge, Elkstone Place, Village Court Apartments (VCA), Lower Benchmark, Larkspur Lane and Victoria Drive. The outage is expected to last through tomorrow morning, July 12 while crews replace the fiber optic line.

Mountain Village Town Hall and the Police Department phone and internet systems are affected by this outage and are currently down. Offices remain open at Town Hall and the Police Department during normal business hours from 8 a.m. to 5 p.m. For a staff directory please visit: townofmountainvillage.com/staff.

“Crews will be working through the evening to restore service in the affected areas,” said Marketing and Business Development Director Bill Kight. “Residents can expect service to be restored by Wednesday, July 12.”

For routine public safety calls, please contact the Mountain Village Police Department dispatch center at (970) 249-9110. In cases of emergency, contact 911 and ‘call if you can, text if you must’.

For questions, please contact Marketing and Business Development Director Bill Kight at (970) 729-2179 or our broadband and cable customer service personnel at (970) 369-0555.

Real-time updates are posted on the town’s social media channels at Facebook and Twitter while crews work on mitigating the problem.

Thank you for your patience, and we’re sorry for any inconvenience this has caused.