Telluride Blues & Brews Festival kicks off with a free concert Con Brio & Israel Nash

Sunset Blues Concert

Words by Special Contributor / Event

Telluride Blues & Brews Festival kicks off in Mountain Village’s Sunset Plaza for the Sunset Blues Concert featuring Con Brio and Israel Nash on Thursday, September 17 from 5 p.m. to 7 p.m. The event — a short and scenic Gondola ride away from the Town of Telluride — is free and open to the public.

Con Brio is a musical term meaning “with vigor” and this Bay area outfit doubles down on that. Known for its live shows – lively, booty-shaking, throw your hands in the air pure joy, Con Brio’s sound is infused with funk-rock psychedelic soul that is reminiscent of Sly and The Family Stone.

The country’s hippest radio stations caught on to Israel Nash’s mesmerizing sound – you can hear the Neil Young and 1970’s electric folk influences – and his latest record received solid play from Seattle’s KEXP, The Current in Minneapolis and WXPN in Philadelphia, not to mention NPR and a stint on World Café.

Both band’s sets are scheduled to highlight the scenic sunset backdrop from the lawn in the Mountain Village Sunset Plaza. The Town of Mountain Village’s Entertainment District allows a fluid social atmosphere where alcoholic beverages purchased from associated restaurants can be taken into the Common Consumption Area and enjoyed during the concert. The free event will take place rain or shine.

Supporting sponsors are the Town of Mountain Village, Telluride Ski Resort, Sierra Nevada Brewing, SBG Productions, and the Telluride Mountain Village Owners Association.

For a full schedule of events or to purchase tickets to the Blues & Brews Festival, visit TellurideBlues.com. Three-day, single-day, and Juke Joint (late-night) passes are currently on sale and quantities are extremely limited. To purchase tickets by phone, call toll-free at (866) 515-6166.

About Festival Transportation & Parking

The towns of Mountain Village and Telluride are connected by a three-stage gondola system starting at Town Hall Plaza in Mountain Village and ending in Telluride at Oak Street Plaza. It takes about 13 minutes to get from one town to the other. During the Telluride Blues & Brews Festival, gondola operating hours are from 7 a.m. to 2 a.m. Friday and Saturday, and until 1 a.m. Sunday. Expect long lines during peak times. In addition, Dial-A-Ride will remain open 30 minutes longer than the gondola all three nights.

Since the Town of Mountain Village becomes inundated with parked vehicles during the Telluride Blues & Brews Festival, the town has set aside specific parking spaces for its businesses and residents. Mountain Village residents who have procured a parking permit can park in the Town Hall Plaza Parking lot. Twenty-six spaces located along the rock wall are designated for permit holders and are available on a first-come, first-served basis; overnight parking is not allowed. Additionally, six resident-only parking spaces are located on the top level of the Gondola Parking Garage though residents may park anywhere in the garage. Resident parking permits are also valid in the North Village Center lot; overnight parking is not allowed.

Individuals without parking permits must park their vehicles where directed by parking staff. Free parking in the Gondola Parking Garage will begin Thursday, September 15 at noon and end Monday, September 19 at noon. Other parking options include the North Village Center pay-to-park surface lot; overnight parking is not allowed. Short-term parking will be available for those doing business in Mountain Village; times will be enforced. Alternatively, for those shopping, dining or recreating in Mountain Village, we encourage the utilization of Heritage Parking Garage, located off Mountain Village Boulevard across from Hotel Madeline. The first hour is free and then $2 for each hour until exit, $35 maximum in a 24-hour period.

Mountain Village agrees to purchase park site; adjacent land could include up to 45 housing units

Mountain Village Park Site

Words by Nichole Zangara / Development, Housing

The Town of Mountain Village is moving forward with plans to construct a new community park and more affordable housing units. On August 18, Town Council unanimously agreed to proceed with the acquisition of Lot 640A, a 1.21 acre parcel, to develop a park and construct additional affordable housing for the community.

The town had previously entered into a non-binding term sheet with Adams Ranch MV LLC, owner of Lot 640A, setting forth the general terms of a deal for the acquisition of the park site. Town Council’s decision will result in a formal purchase and sale agreement memorializing those terms.

The asking price for the park site is set at $550,000, far lower than the appraised price of $650,000. Based on the term sheet, Adams Ranch MV LLC must submit a Rezone, Replat, Conditional Use Permit and Density Transfer Application to the town, and if that is approved, the town must close on the park site no later than 30 days following final approval. To protect the town’s investment, the term sheet requires Adams Ranch MV LLC to begin a safe and town-approved demolition of Telluride Apartments within the first 30 days following closing.

Nothing in the term sheet obligates the town to approve Adams Ranch MV LLC’s development application. Adams Ranch MV LLC will have to follow the standard land use process as set forth in the Community Development Code. The town’s acquisition of the park site is contingent upon these development approvals, allowing the town to terminate the purchase if these are not obtained. The approvals include, among other things, a replat of Lot 640A and adjacent open space in order to create the park site and an increase in zoning up to 45 units from the current 30.

According to town staff, the park area would remain open to the public after closing of the acquisition; however, access would be limited during construction of the employee housing and new park. When the project is complete, the newly constructed employee units would be subject to an employee housing deed restriction.

Lot 640A, also known within the community as the site where Telluride Apartments sits vacant, garnered the attention of voters last year when a citizen-initiated ballot called for various zoning limits on this lot. The ballot passed with 219 yes votes and 180 no votes in favor of limiting the number of units that could ultimately be built on this site to 45.

August Mayor’s Minute

Mayor's Minute

Words by Dan Jansen / Mayor's Minute

Dear neighbors,

I hope you have been enjoying the wonderful summer weather. It’s hard to imagine spending time somewhere other than Mountain Village.

Speaking of Mountain Village, we began last month’s Town Council meeting recognizing our police officers who serve our citizens daily. While we generally feel quite safe in our little town, the recent horrific events around the country remind us of the risk police officers face every day. Taking the opportunity to simply step back and say “thank you” is important to do.

From there, Town Council shifted into the usual mix of routine land use matters, staff and council reports, and special topics.

July Meeting Highlights

1 > Town Council asked staff to work with the Town of Telluride to engineer a sidewalk on the south side of San Juan Avenue near the gondola station. This structural change may modify the gondola building to ensure better access and line queuing. If Mountain Village pursues this, the Telluride Mountain Village Owners Association (TMVOA) and Telluride Ski & Golf Company (TSG) will be involved.

2 > Town Council participated in a lengthy discussion regarding single-family lot subdivisions. Town Council accepted the Design Review Board’s (DRB) recommendation to ban single-family lot subdivisions. Given that this recommendation was materially different from staff’s recommendation, Town Council extended the current moratorium banning subdivisions in order to consider a new ordinance banning subdivisions at the next two Town Council meetings.

3 > The Mountain Village Finance Department staff and third-party auditor announced a clean audit report for the 2015 fiscal year. Well done finance team!

4 > Town Council considered the merits of responding to an unsolicited offer to buy Village Court Apartments (VCA). With mixed views on the merits of selling this critical public asset, but with an eye towards fiduciary duty, Councilmembers McKinley and Jett were asked to invite the potential buyer to attend the August Town Council meeting to discuss ways in which VCA would be enhanced and preserved under a sale scenario.

5 > Town Council received public comment on the draft Intergovernmental Agreement supporting a potential Regional Transit Authority (RTA). Council subsequently approved a resolution that would put the RTA formation and taxation on the November ballot.

6 > The Telluride Foundation presented a report on the merits of public-private partnerships to progress workforce housing opportunities. Town Council indicated its interest in sharing resources in order to identify and drive regional workforce housing solutions. The Town of Telluride and San Miguel County are considering the same idea, and if all agree, a roadmap will be developed. Moreover, in a joint worksession with the DRB, all parties agreed to improve the elevation and approval processes for new developments.

7 > Finally, Town Council discussed their monthly meeting schedule. While fairly benign, Council will continue to experiment with times and formats that make the meetings most accessible to the entire community.

August Meeting Highlights

1 > The Telluride Tourism Board will share its most recent data on yet another record tourism season.

2 > Mountain Village’s town clerk will advise on issues and process related to the upcoming November election.

3 > Town Council will continue its discussion on lot line subdivisions and consider an ordinance banning them.

4 > County Commissioner Goodtimes will ask for support of Indigenous Peoples Day scheduled for October 8.

5 > In an effort to create a new town park, Town Council will review a purchase agreement for the acquisition of a portion of Lot 640A in the Meadows neighborhood.

6 > Together with TMVOA and TSG, Council will discuss the idea of free day-time parking in the Gondola Parking Garage, which merchants, residents and visitors all seem to support.

7 > In a joint worksession, DRB and Town Council will focus on design regulations as outlined in the Community Development Code to ensure Mountain Village stays current with evolving design trends in mountain communities.

8 > The party interested in acquiring Village Court Apartments will attend a worksession with Town Council; no action will be taken.

9 > In addition to learning about how the Telluride Conference Center is performing, Paul Reich will lead a discussion about mental health services in the region, and Town Council will discuss regional forest service shared services.

As usual, please share your thoughts in advance, or better yet, join us in person or online if you can.

Warm Regards,
Dan Jansen
Mountain Village Mayor

Smart Irrigation Controls Incentive Program entices residents to conserve water

Smart Irrigation Controls

Words by Nichole Zangara / Environment, Utilities

Mountain Village launches its sixth and final environmental incentive program for 2016. The premise behind the town’s newest incentive – Smart Irrigation Controls – is to help water customers use only the water they need to achieve desired results on their property. Globally, water is becoming an increasingly scarce and precious resource, and water use data indicates that water conservation efforts may be most effective during the summer irrigation season, when a drastic increase in water usage occurs for landscaping purposes. To assist with these efforts, Mountain Village encourages water customers to replace their outdated irrigation control system with a WaterSense® product, which includes weather-sensing capabilities. In turn, the town will cover the cost of the controller, up to $500.

“Although we absolutely support using enough water to keep your lawns healthy and flowers blooming, we want to encourage the smart use of water that incorporates local weather data to ensure only the necessary amount is being used,” explained Environmental Services Director Deanna Drew. “This is another example of how technology is helping us to reduce waste and conserve resources.”

In this case, the technology is WaterSense®, certified smart irrigation control products that meet the Environmental Protection Agency’s specifications for water efficiency and performance. According to Drew, smart irrigation controllers use real-time local weather data, including humidity, air temperature, wind speed, soil moisture, solar radiation and rainfall to calculate evapotranspiration rates and automatically adjust irrigation watering accordingly.

“Technology for such controls is advancing rapidly. There are currently several irrigation controls that carry the EPA WaterSense® label and incorporate local weather data to determine the amount of water needed for different irrigation zones,” said Drew.

Most smart irrigation controllers either connect to the Internet to gather weather data from a nearby weather station, or collect real-time weather data from an onsite station on one’s property. Some of these controllers can be monitored over the Internet and the settings controlled remotely, while others can be linked to other “smart” devices in one’s home. With a smart irrigation controller, plants and lawn get the water they need, without being over or under watered.

To learn more about the program and the necessary steps to take in order to receive up to $500 for replacing one’s irrigation control system, visit townofmountainvillage.com/green-living/incentive-programs/smart-irrigation-controls. And to explore other ways to prevent unnecessary water loss and to conserve water, follow townofmountainvillage.com/residents/water-conservation. This $20,000 incentive program is open until funds are exhausted, and is for residents of Mountain Village, Ski Ranches and West Meadows only.

Mountain Village celebrates safe communities August 2

National Night Out

Words by Nichole Zangara / Event

Bringing together community members and emergency responders, the Mountain Village Police Department is hosting their fifth annual National Night Out Tuesday, August 2. From 5 p.m. to 7 p.m., the community is invited to join their neighbors, police and fire department teams at Sunset Plaza for a free ice cream social and tours of police cars, fire trucks and ambulance. Free gun safety locks will be available and the Telluride Fire District will offer free blood pressure readings. In addition to this year’s festivities, all children 17 and under may enter a drawing to win great prizes.

National Night Out, a part of the National Association of Town Watch, involves over 38 million people in 16,000-plus communities from all 50 states, U.S. territories, Canadian cities and military bases worldwide. This well-known and celebrated annual event was designed to heighten community awareness of safety and fire prevention issues, as well as to strengthen neighborhood spirit and police-community partnership.

“National Night Out’s 33 year is continued proof of our ongoing efforts focusing on promoting police and community partnerships,” said Lieutenant Rachelle Redmond.

For more event information, contact the Mountain Village Police Department at (970) 728-9281.

July Mayor’s Minute

Mayor's Minute

Words by Dan Jansen / Mayor's Minute

Dear neighbors,

Despite the challenges of staying in-doors, your local government continues to work hard on many important issues. Last month, we made some important appointments to town boards including Angela Pashayan on the Ethics Commission and Liz Caton to the Design Review Board. I want to specifically thank not only those who are willing to serve, but all of the folks who threw their hat in the ring and showed a willingness to serve. Thank you all and your opportunity will come soon, so please stay engaged.

Boards aside, we supported a letter to our senators to support the San Juan Mountains Wilderness Bill. In addtiion, we received public comment in a public hearing on the Intergovernmental Agreement (IGA) with the Town of Telluride and San Miguel County to create a Regional Transit Authority (RTA) that could be on the ballot this November. It is important to note that your Council has fought for and secured the right of not only our residents, but also our second homeowners to vote on the RTA. Also, our planning director updated us on the Town Hall Center Subarea planning process that we are undertaking with the Telluride Mountain Village Owners Association and Telluride Ski & Golf. That effort will next select the consultant who will drive the process beginning this summer.

We also received a report on grant making best practices that our Council will consider as we formalize our process for how the town supports important causes in our community. There was a collective desire to clarify the ‘theories of change’ that we would consider funding and getting more proactive so that we will drive towards these shared goals.

We considered a term sheet from the developers of the old Telluride Apartments site in the Meadows that would create a town park and up to 45 workforce housing units. The parties are close to an agreement and Councilmembers Caton and MacIntire will work to close out the deal once an acceptable appraisal is received.

Last, we considered adding and installing a mobile-based application to manage parking that allows our residents and guest to pay through their phones or extend their parking time from their phones. Staff is further evaluating this opportunity (which would exist in addition to our current ticket-based system).

This month our work continues. We will begin our meeting later this week with a special recognition of our Mountain Village police officers. The horrific events in Dallas and Baton Rouge remind us of the important work they do, and while we feel insulated from these big city issues in our small town, we simply want to take a moment and thank our officers publicly. We will then move into our usual business and routine updates from Council and staff. We will consider a set of proposed changes from our Design Review Board on single-family lot subdivisions, and given that the town recently received an expression of interest from a private company in buying Village Court Apartments, Council will conduct a worksession on the merits of a potential sale versus ongoing town ownership. We will have a second reading of the proposed IGA for an RTA, where we hope to receive public input. Next, the Telluride Foundation will lead a discussion on the merits of public-private partnerships in the creation of workforce housing in the region. Finally, we will have a joint discussion with our Design Review Board on our shared processes for reviewing construction in the town with the goal of continuous improvement.

Outside of our town-specific activities, we continue to work with our neighboring local, state and federal governments on issues facing our community. For example, I recently met with Senator Bennet to discuss important issues facing Mountain Village, and he was highly engaged and interested in helping us where possible. Later this week, we will be working with the Town of Telluride, San Miguel County, and the Tri-County Health Network on the pressing need for better mental health services in our region. Mayor Murphy of Telluride and I will be meeting with our counterparts from Montrose to discuss more regional cooperation scenarios soon. Many more examples exist that I would be happy to share with you, but suffice it to say, I don’t think I have seen our region cooperating so effectively in many, many years.

As always, we welcome your input and attendance in our meetings, so please join in.

Warm Regards,
Dan Jansen
Mountain Village Mayor

The Ride Festival kicks off with a free concert in Mountain Village; gondola hours extended

The Ride Festival

Words by Nichole Zangara / Event

Two bands, Joint Point and The Sheepdogs, will take center stage for an evening of music in Mountain Village July 8. As part of The Ride Festival, this free show runs from 5 p.m. to 8 p.m. in Sunset Plaza, and is made possible by the Town of Mountain Village and The Ride Festival.

About the Artists (Excerpts provided by The Ride Festival)

While style and fashion are constantly changing in the pop world, The Sheepdogs remain steadfast in their commitment to rock ‘n’ roll excellence. Since their inception, the band has always sought to play the kind of music they themselves love: “Pure, simple, good-time music,” as singer and guitarist Ewan Currie puts it. It’s no surprise then that the bands fifth LP, Future Nostalgia, is firmly rooted in the rock tradition that listeners have come to expect from the boys.

In 1995, The String Cheese Incident busted out of Telluride and onto the national scene. Just over 20 years later, there is another band percolating in the box canyon that feels like it’s about to pop. And this weekend, the rest of the world will get a glimpse of Joint Point as they open up the festival with a performance in Mountain Village’s Sunset Plaza. Joint Point counts String Cheese as a major influence, but the band’s sound leans less toward bluegrass and more to rock ‘n’ roll. Think psychedelic jam rock.

Transportation & Common Consumption Area

The towns of Mountain Village and Telluride are connected by a three-stage gondola system starting at Town Hall Plaza in Mountain Village and ending in Telluride at Oak Street Plaza. It takes about 13 minutes to get from one town to the other. During The Ride Festival, gondola operating hours are from 7 a.m. to 2 a.m. Friday through Sunday. Expect long lines during peak times. Dial-A-Ride and the Meadows bus will operate until 2 a.m. Friday through Sunday, too, and the Common Consumption Area will be in effect for the Friday concert.

Internet customers disconnected for 48 hours

Internet

Words by Nichole Zangara / Utilities

Town of Mountain Village Internet customers were without service for 48 hours June 17 and 18.

What Happened?
The problem began June 10 after a bullet from a firearm pierced a portion of fiber owned by TriState Electric and leased by CenturyLink. Mountain Village contracts with CenturyLink to provide a 10 gigabit circuit from this fiber line. Moreover, it is this fiber line that Mountain Village uses to serve its 1,800 Internet customers.

According to CenturyLink, damage to the fiber line was causing imminent failure issues and TriState would need to repair it as soon as possible. To have the least impact on customers, TriState asked CenturyLink to move all of its customers off the damaged fiber line and reroute them to a CenturyLink fiber line temporarily. On June 17 shortly after midnight, CenturyLink began moving its customers, including Mountain Village and without notice, off the TriState fiber line and onto one of their own. During this transition, CenturyLink received a data communication warning that the reroute wasn’t going as planned, but the warning was ignored according to CenturyLink, and by 6:30 a.m. June 17 Mountain Village noticed Internet service was down. In turn, the Cable Department contacted CenturyLink to notify them of the problem. Immediately CenturyLink realized the warning they received early that morning was a much larger issue, and quickly deployed teams to Vail, Glenwood Springs, Grand Junction, Mountain Village and Telluride to determine the location and cause of the problem. Over the course of the next 36 hours, CenturyLink had to re-engineer their circuit with a team of engineers and replace failing equipment, equipment that they were unaware was failing prior to rerouting customers. Three minutes before midnight on June 18, Mountain Village Internet Service was restored.

In a separate, but related incident, TriState moved forward with fixing the fiber line damaged by a bullet June 10. Around 3 p.m. TriState purposely cut the Verizon cell tower fiber in order to fix the original damaged fiber. This caused an interruption in cell service, which was completely restored by 10 p.m. Friday.

Communication
During the outage, Mountain Village utilized a number of tools to keep the public informed, depending on which tools residents and visitors could access at any particular time. Those tools included CodeRED text messages, Twitter and Facebook updates to the town’s pages and community pages, the town’s website, flyers, printed bulletins, and verbal face-to-face status updates.

Next Steps
Mountain Village has invited representative from CenturyLink to the July 21 Town Council meeting for a debriefing on this matter. The town will also receive a written report on the incident and will explore the possibility of a redundancy service plan. As for those affected by the outage, all residential and business Internet customers will receive a 20 percent credit on their bill from Mountain Village Cable. This global credit translates to $12,790.

In addition, CenturyLink moved Mountain Village back to the TriState fiber line in the early morning hours June 27 and without complications.

If you have any questions about the recent Internet outage, please contact Customer Service at (970) 369-0555.

Mountain Village hosts ninth annual Touch-A-Truck Fundraiser June 25

Touch-A-Truck

Words by Nichole Zangara / Event

Mountain Munchkins Child Care and Preschool will host the ninth annual Touch-A-Truck, a kid-centric fundraising event in which children can touch, climb, explore and sit in the driver’s seat of a variety of vehicles: service vehicles, work equipment, fire trucks, and police cars. Open to the public and organized by Munchkins parents, all proceeds raised will go towards enrichment activities, learning tools and scholarships.

“With more room at the new Carhenge location this year we are excited to bring in even more and even bigger trucks, buses and all-terrain vehicles for kids and adults alike to climb, drive, and take photos in.” said Parent Volunteer Elaine Giuliani. “Besides the opportunity to sit in the driver’s seat of a fire truck and front end loader to name a few, kids can ride Comanche the horse. And, for those that are still kids at heart, we are doubling the size of the silent auction this year with fabulous prizes. Even if you cannot attend the event, you can participate by buying a raffle ticket for $10. You could win a two-day Ride Festival ticket or a three-day Blues and Brews pass.”

Touch-A-Truck takes place Saturday, June 25 from 10 a.m. to 1 p.m. in the Carhenge parking lot (new location) at the base of Chair 7. It is open to the public, and admission is $5 per adult and child. Patrons can also join Munchkins parents and kids for a bake sale for a small additional fee.

“Last year we raised $12,000 with all of the proceeds going towards scholarships, curriculum materials and new playground equipment. This year we are raising money for enrichment activities, learning tools, and scholarships for both our infant/toddler program and preschool,” explained Mountain Munchkins Director Dawn Katz. “We feel so fortunate to have the continued support from the Town of Mountain Village. Their awareness of the importance of high quality early childhood education has made this program possible. We could only hope that other community leaders will adopt this supportive vision.”

Mountain Munchkins is the only childcare and preschool that serves children from infancy until kindergarten. Children are exposed to a wide variety of age-appropriate activities that encourage a lifetime of learning. For additional information about Touch-A-Truck or Mountain Munchkins Child Care and Preschool, contact Katz at (970) 369-6428.

Silent Auction Sneak Peek Items
1. Box Canyon Booties, Two-Day Per Week Session
2. Alyssa Group Yoga Session for Eight
3. Jagged Edge, Two SUP Rentals
4. Telluride Ski & Golf Company, One Round of Golf for Four
5. Telluride Town Park, Family Pool Pass
6. Telluride Yoga Center, Two, Four-Punch Cards
7. Telluride Yoga Festival, Three-Day Namaste Pass
8. WOW Festival, Weekend Pass and T-Shirt
9. Bear Creek Lodge, Two-Night Stay
10. Camels Garden, One-Night Stay
11. Gunnison River Farms, One0Night Stay and Dinner for Four
12. Mountain Lodge at Telluride, Two-Night Stay
13. Town of Mountain Village, Annual North Village Center Parking Pass
14. Telluride Tourism Board, Visitor Guide Ad
15. Telluride Daily Planet, Two Ads
16. Felt, $50 VISA Credit Card
17. Matt Kroll Photography, One Framed Photograph
18. Apotheca, Water Bottle, Lollipops, Juicer
19. Heritage Apparel, Two Sweatshirts
20. Hook on the Wall, Stanley Lunch Box
21. Overland, Pelt/Brush
22. Scarpe, Kids Item
23. Two Skirts
24. Telluride Dental, Complimentary Exam and X-rays, Custom Sport Mouth Guard
25. Aroma Spa, Haircut and Style or Blowout, Skin Care or Body Products
26. Breathe, Mini Facial
27. Franz Klammer Lodge/Himmel Spa, Two 60-minute Massage
28. 221 South Oak, $100 Gift Card
29. Altezza at The Peaks, Lunch for Two and Dinner for Two
30. Bijour Lumiere, Two $100 Gift Cards
31. Brown Bag, $30 Gift Card
32. Brown Dog, $50 Gift Card
33. Last Dollar Saloon, $25 Gift Card
34. The Hotel Telluride’s The Nook, $50 Gift Card
35. Poacher’s Pub, $50 Gift Card
36. Tracks Café & Bar, $75 Gift Card
37. Ah Haa, $50 Gift Card
38. Telluride AIDS Benefit, Two Gold Thursday Tickets
39. Telluride Jazz Festival, Two, Three-Day Pass
40. The Palm Theater, Four Tickets to Cashore Marionettes

CenturyLink Internet Outage Updates | Two Separate Incidences

Internet

Words by Nichole Zangara / Utilities

SUNDAY, JUNE 19 | 12 A.M.
Mountain Village Internet service is up and all cable channels have been restored!

SATURDAY, JUNE 18 | 9:45 P.M.
After several hours of troubleshooting, CenturyLink is now going to reroute the circuit in Grand Junction with the assistance of engineers in Denver and an engineer on-site in Mountain Village. The team will be working together to resolve this issue, and are prepared to work through the night if need be. Our sincere apologies to all of our customers. Your patience and understanding is so appreciated. We will continue to provide you with updates as we learn more.

SATURDAY, JUNE 18 | 4 P.M.
Mountain Village is reading all of the comments made on Facebook and taking them seriously. Staff will convene to determine a course of action. We will be sure to keep you updated. We understand your frustrations and how this is affecting business, and we are truly sorry for this.

SATURDAY, JUNE 18 | 2 P.M.
The Internet problem is with the Grand Junction circuit. CenturyLink has a team onsite there and in Mountain Village. They will not estimate when Internet service will be restored. So sorry for this major inconvenience.

SATURDAY, JUNE 18 | 7:35 A.M.
CenturyLink continues to troubleshoot the problem. They are replacing some equipment. Their last estimate was that Internet service would be back up by 7 a.m., which was 30 minutes ago, and it’s still not back up. We will continue to post updates to this page as we learn more.

FRIDAY, JUNE 17 | 9 P.M.
Cell service is restored. Internet service in Mountain Village is still down. CenturyLink estimates it will be back up around 1 a.m.

FRIDAY, JUNE 17 | 3:30 P.M.
A CenturyLink fiber cable, located outside of Durango, was inadvertently cut, which has cut off access to cell service in five counties including San Miguel County (Mountain Village, Telluride and surrounding areas). We do not know when this issue will be resolved at this time.

FRIDAY, JUNE 17 | 1 P.M.

WHAT HAPPENED?
At midnight last night, CenturyLink performed a routine maintenance upgrade on the Mountain Village circuit in Denver, Colorado. The CenturyLink circuit that provides Internet service for Mountain Village Internet subscribers went down during that upgrade, with the upgrade failing either in Dillon, Vail or Grand Junction.  At this time, CenturyLink has teams working on-site in these cities.

WHO IS AFFECTED?
This failed routine upgrade affects about 1,800 residential and commercial Mountain Village Internet customers and 90 Mountain Village VOIP phone customers.

WHO IS NOT AFFECTED?
This does not affect customers who have DSL lines nor does it affect CenturyLink customers who have Internet services directly with Century Link.

This does not affect Mountain Village cable TV service.

Sine this is an individual circuit issue for Mountain Village, Telluride and the surrounding areas are not affected by this incident, though the CenturyLink fiber cable issue reported above does affect Telluride and the surrounding areas.

WHAT IS CENTURY LINK DOING TO FIX THE PROBLEM?
The latest update from CenturyLink is that they have yet to identify what caused the circuit to go down, though they are working as quickly as possible to identify the problem and solve it.

HOW CAN I STAY INFORMED?
Mountain Village Cable Department will remain open until this problem is resolved. To reach the Cable Department directly, dial (970) 369-0555. The town will also post updates to its Facebook page, when possible (meaning if/when we have cell service). That address is facebook.com/townofmountainvillage. In addition, the town will continue to use CodeRED for updates.

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