Legacy Cable Modems
Mountain Village Internet Packages
| Options | Choice | Entertainment | Ultimate | Choice Business |
| Internet Cable Modem | $64.95 | $89.95 | $119 | |
| Download speeds (Mbps) with static IP address request | 20 | 30 | 50 | 25 |
| Upload Speeds (Mbps) | 4* | 5* | 10* | 5* |
| Modem rental | Free | Free | Free | Free |
| New Connection | $60/hour | $60/hour | $60/hour | $60/hour |
* Upload speeds may vary.
Thirty-day satisfaction guaranteed. No contract is required. No phone service is needed.
Mountain Village Cable Internet service is not wireless. A modem is provided at the time of service. Wireless devices are not sold or serviced.
A $50 deposit may be required. Charges will apply for equipment not returned.
For Cable & Internet Outages
In case of an outage, please contact (970) 369-0555.
Our offices are staffed Monday-Friday, 8:30 a.m.-5 p.m. Please note after-hours service requests are 5 p.m. – 9 p.m. Monday through Friday, and 8 a.m. – 9 p.m. Saturday and Sunday. After hour calls are routed to a call center and dispatched to a service technician. You will be contacted as soon as possible within 24 hours.
Installation & Equipment Charges
We will provide you with certain proprietary electronic equipment necessary to enjoy Mountain Village's high-speed internet services; you may not sell this equipment at any time.
We will make sure that the equipment is working properly once everything has been installed. If a problem does arise, we recommend you do some troubleshooting of your own prior to contacting us. Qualifying service calls will be billed a $120 fee. Fiber ONT repairs and splicing are subject to an additional $150 per hour.
Subscribers who disconnect (or stop service) and reconnect within an 8-month period will be charged a $250 reconnection fee. Subscribers who reconnect after an 8-month period will be charged the standard reconnect fee of $80.