Skip to content COVID-19 (Coronavirus)
Concern about COVID-19 (Coronavirus) is understandable. The Town of Mountain Village and its partners are closely monitoring the rapidly evolving situation and preparing for the virus to spread further in the state.
As cases of Coronavirus/COVID-19 are reported in Colorado, we are encouraging residents to follow official sources of information including San Miguel County, the Colorado Division of Public Health and Environment (CDPE) and the Center for Disease Control (CDC) . These organizations are sharing updates regularly. They also share actions you can take to stay healthy, what to do if you think you have been affected by Coronavirus or COVID-19, and resources to help you make informed decisions for both you and your family.
CURRENT CASES IN SAN MIGUEL COUNTY: 12
| CURRENT CASES IN COLORADO: 6202 AS OF APRIL 10, 2020 11 A.M. FROM SAN MIGUEL COUNTY.
San Miguel County's Stay at Home Order extends through midnight May 1, 2020. Read the full public health order on the county's
website. We are here to answer any questions. Please review the information and resources below to answer many of your questions. If you still do not find your answer, please reach out to us through the form below. Updates and Resources
Below you will find updates on the current actions the Town of Mountain Village and their community partners are taking to help prevent the spread of COVID-19.
AS OF April 8, 2020 8 P.M. This webpage will be updated if and when new information becomes available. Gondola & Chondola Updates Announced March 18: By order of San Miguel County Colorado Government, the gondola will be closing at 9 p.m., March 18. Town of Mountain Village will operate bus service with limited passenger numbers 7 a.m.-5 p.m. beginning Thursday, March 19 until further notice. Bus schedules will be posted at all bus stops and available online. Announced March 17: Attention Meadows residents: The chondola will stop operating for the season at 9:30 p.m., Tuesday, March 17. Shuttles will begin running between the Meadows and Town Hall Weds., March 18 at 7 a.m. Schedules will be posted at bus stops and the bus will run concurrently with gondola hours. Gondola remains open at this time. Announced March 16: Effective Tuesday, March 17, gondola hours will be 7 a.m. to 9:30 p.m. through April 5 unless otherwise ordered. Dial-A-Ride hours will mirror gondola hours. The Coronavirus/COVID-19 situation is rapidly evolving. We are committed to running the gondola and it remains open at this time. As of Monday, March 16, 12 p.m., we will be loading only one person per cabin (or associated parties) at a time. Please note that this is a fluid situation and could change, any change will be posted immediately on social media and our website. Announced March 15: The gondola and chondola remain open at this time with smaller passenger loads and frequent disinfecting of cabins. We will post any updates if this changes to our social media pages, associated Facebook groups and website. Announced March 12:
No more than four unrelated passengers will be allowed to board gondola cabins at the same time. Related parties of four or more may still load at the same time. Passengers requesting to ride alone will be accommodated based on traffic levels but may have an extended wait if lines are long.
Teams are disinfecting cabins consistently throughout the day as a precautionary measure, and hand sanitizer is available at all stations.
To address public health concerns regarding concerns around COVID-19 (Coronavirus) we are taking the following steps on the gondola to help prevent the spread of germs. Announced March 3: Effective immediately, we’re removing blankets from all gondola and chondola stations for the remainder of the winter season. We will be putting out hand sanitizer for public use and our operators will be wiping down cabin seats and doors multiple times daily with disinfecting wipes. Please note there are no known cases in Colorado, and these are precautionary measures to help keep the community healthy. Town Facilities Updates Announced March 16: Though town facilities remain open, citizens and guests are strongly encouraged to limit, as much as possible, in-person business with town departments. Please call the respective department to determine if an in-person visit is necessary and if an appointment is now required. Town Hall is equipped with a payment drop box located in the front foyer and residents are encouraged to utilize this option or online payment whenever possible. Please help us limit the spread of COVID-19 in our community by practicing social distancing and limiting in-person contact and meetings as much as possible. For a full staff directory, please visit our website. The Town is continuing to work with the San Miguel County Public Health Office and is continuously evaluating our operations in order to keep our residents, employees, and guests safe. Mountain Village Police Department Updates As of March 16 If the incident is non-emergent, not in progress, and poses no physical threat to any person, WestCO Communications Center will ask for the reporting party's phone number so that an officer can call prior to responding. It will be law enforcement's discretion (or agency policy) to determine if a physical response is warranted or if the report can be taken via phone. Mountain Munchkins Updates Announced April 3: Due to the extended San Miguel County shelter in place order, Mountain Munchkins will remain closed at this time. Please check back often for updates. Announced March 17: The Town will also be suspending late charges on utility, Mountain Munchkin, and Village Court Apartment late accounts, starting with the upcoming billing cycle. Announced March 17: Town of Mountain Village directors, managers and council members continue to confer daily to decide what is best for our community during this uncertain time. Today, it was decided that Mountain Munchkins will remain closed until after the already scheduled spring break. For now, Mountain Munchkins will plan on re-opening the doors on Monday, April 20. We will provide any updates should that change. Announced March 13: After much discussion, Mountain Munchkins has decided to close for the week beginning Monday, March 16. The infant, toddler and preschool classrooms will all be closed. Staff will re-evaluate the situation at the end of next week and let parents know the plan moving forward. Announced March 12: Mountain Munchkins now require that kids with a cough or any other respiratory symptoms or fever not attend childcare until 24 hours after they are free of symptoms. This will help prevent the potential spread of viruses as we work to keep our kids and community healthy. Village Court Apartments Updates Announced March 26 Due to the sudden financial stress that the Coronavirus/COVID-19 pandemic may be presenting to you and your family, the Town of Mountain Village has decided to waive the entire rent payment due for the month of April for all VCA residents. We know that many of you are facing financial hardship and uncertainty, and we hope that this provides some relief for you and your family. Read the entire letter from Mayor Laila Benitez. Announced March 23 by Colorado Department of Local Affairs By Executive Order, the State of Colorado is temporarily limiting evictions, foreclosures, and public utility disconnections and providing support to unemployed Coloradans affected by the COVID-19 pandemic. This Executive Order will help protect the economic well-being of Colorado’s communities and businesses during the coming weeks and months. Announced March 17 The Town will also be suspending late charges on utility, Mountain Munchkin, and Village Court Apartment late accounts, starting with the upcoming billing cycle. Announced March 16: The COVID-19 situation is rapidly evolving. We want to continue to communicate with our community members in this fluid situation.
The VCA offices will be closed to in-person contact. We have posted a list of contact numbers for VCA staff outside the office so that you can call, and we can address your concern or needs by phone call or email. We will continue to do everything we can to address resident needs and concerns. Rent payments by credit card can be made by calling Cecilia Curry or Luke Adamson on their cell numbers. Maintenance staff will continue to prioritize cleaning and sanitizing of common areas, rails, doorknobs, laundry rooms, outdoor maintenance and snow removal. Unit repairs will be delayed or deferred if it is not an emergency. The Mountain Village Housing Authority will work with you regarding challenges in rent payments or utility payments caused by:
Lost wages due to decrease in work Lost wages due to sickness Lost wages due to need for self-isolation Lost wages due to mandatory quarantines We are thinking through other community needs and solutions. Please feel free to share what your challenges may be through the VCA Contact Us form. Announced March 13: The Town of Mountain Village Housing Authority is committed to providing all Village Court Apartment (VCA) residents with a safe, healthy and clean living environment. To protect our residents from the potential spread of the coronavirus (COVID-19), effective immediately, VCA is prioritizing its resources to focus on enhanced cleaning and sterilization of public spaces and frequently touched items such as laundry rooms, door handles, trash receptacles, stairwells, etc. We ask that VCA residents also do their part in protecting themselves and their community from the potential spread of the virus, by implementing these best practices:
Submit any work orders and/or general questions by telephone or online ( https://townofmountainvillage.com/community/housing/village-court-apartment-residents/). If maintenance needs to repair something in your unit, please make us aware of whether you are sick so that we can be prepared appropriately and/or if the repair can be deferred until you are well. We encourage you to practice social distancing. We have created a social distancing area in the VCA office to better protect VCA administrative staff. Wash your hands frequently. There may be delays in the completion of non-essential interior work orders. We will communicate with you in the event of office closures and alternative communication routes. We will communicate with you regarding any delays in the completion of non-essential interior work orders
March 26, 2020 Rent Letter from Mayor Laila Benitez
Download PDF Building and Planning Updates Announced March 20 from San Miguel County Public Health:
The San Miguel County Public Health Director issued a new order halting active residential and commercial construction in the county effective midnight, March 21st.
Announced March 16 Until further notice building plan submittals (online) and inspections are uninterrupted during this time. All building business, however, will be via telephone and email, no in-person meetings. We will perform inspections when requested; however, ask that we are notified in advance if anyone on the job site is sick and if so those individuals are not present during inspections. For planning matters, you may reach Michelle or John via phone or email. There will be a delay in applications if they need to be reviewed by the DRB or the Town Council.
Road and Bridge Updates
No operational changes at this time.
Broadband and IT Services Updates
No operational changes at this time.
Parks and Recreation Updates March 16 Parks and Recreation grooming and other operations are suspended until further notice. Our trails remain open for residents to enjoy at their discretion. Utilities and Trash Updates Announced April 3:
The Telluride Regional Wastewater Plant is experiencing challenges because folks are flushing wipes and rags down the toilet. PLEASE flush ONLY toilet paper and human waste down the toilet. Even if wipes say they are “flushable” they are not! Place all disinfecting wipes, sanitary wipes and rags in the trash. Announced March 20 from Black Hills Energy: Black Hills Energy’s number one priority is our customers, employees and communities. We are actively monitoring the coronavirus (COVID-19) situation and have measures in place to ensure we continue to serve our customers in a way that is safe for both customers and our employees. We have the privilege and responsibility of providing an essential service that our communities rely on. We are ready and committed to serving the needs of our customers today and every day. To support our customers who may be impacted by the nation’s response to COVID-19, Black Hills Energy is temporarily suspending nonpayment disconnections for our customers. We realize that due to possible extended periods of isolation, customers may face financial hardships effecting their ability to timely pay their energy bills. We offer various assistance options to our customers such as, payment arrangements, budget billing and medical extensions. Visit www.blackhillsenergy.com for more information about these programs. Additionally, 211 is a service that connects millions of people to help with essential needs. Customers can also call our customer care specialists anytime at 1-888-890-5554. Announced March 17 The Town will be suspending late charges on utility, Mountain Munchkin, and Village Court Apartment late accounts, starting with the upcoming billing cycle. Staff is disinfecting trash receptacles and elevator buttons, and other frequently touched surfaces daily. San Miguel Authority for Regional Transportation (SMART) Updates Announced March 18 from SMART: SMART is temporarily going "fare-free" (no cash, no checks, no tickets needed) on our Norwood, Down Valley, and Rico routes. We are taking this measure to encourage social distancing by limiting hand-to-hand, close interactions between drivers and passengers, thereby helping to protect our drivers and passengers' health and – by extension – the health of our community. Also, please remember if you're not feeling good, stay home and DO NOT get on the bus. And if you're feeling great but can work at home at this time, please do. Announced March 16 from SMART: Rider Alert: Effective Tuesday, March 17th, 2020 until otherwise noticed, all SMART buses will be allowing only half of our seats to be filled while in operation. Cutting our passenger capacity in half on all busses is a move we are voluntarily making based on a request from the San Miguel Public Health Department in an effort to help stop the spread of Coronavirus in the communities we serve. This policy will impact the availability of seats on the Norwood, Down Valley, Rico, and Lawson Hill routes. We trust that our riders understand why we're making this decision and will work with us to adhere to these temporary capacity constraints and most importantly, spread out when you're on the bus!
Announced March 13 from SMART: The safety of our riders, employees and community is a top priority for SMART. We are closely monitoring the Coronavirus COVID-19 situation and following the guidance of health experts from the Centers for Disease Control and Prevention (CDC) and Colorado Department of Health and Environment (CDPHE). At this time, we are continuing our regular operation while implementing daily sanitation procedures of all high touch areas including windows, hand rails, seats and other surfaces. We are prepared to implement additional measures, should the situation progress. In addition to our regular nightly vehicle cleanings, we have added hand sanitizer to all of our vehicles and encourage riders to cleanse hands upon boarding and exiting the vehicle. Visit SMART's Facebook page for more information. Mountain Village Business Community Updates Announced March 17: As our community works together through the impacts of COVID-19 and this rapidly evolving situation, the Town of Mountain Village wants to remind you that we remain a resource. As pertinent information is shared, we will continue to provide you with real-time updates and materials. Beginning Friday, March 20 the Town of Mountain Village will be forgoing penalties for any late payments on February Mountain Village sales tax owed. This will continue until further notice. The Town will also be suspending late charges on utility, Mountain Munchkin, and Village Court Apartment late accounts, starting with the upcoming billing cycle. Announced March 17 from Region 10: Region 10 is working with our communities, businesses and senior services to assist with the impact of COVID 19 in our region. FOR BUSINESS: Region 10’s Small Business Resource Center provides assistance to businesses experiencing economic distress and/or disruption with SBDC business consulting, technical assistance services, and loan fund assistance. View the information sheet regarding these and additional programs.
Additionally, Region 10's loan program is designed specifically to assist impacted businesses with loans up to $10,000 per business with flexible terms and a 90-day initial payment deferral. This program can deploy capital to businesses for working capital or gap financing of other SBA Disaster Loan Programs that are available. For existing loan fund clients, Region 10 will offer a Loan Extension and Modification that will allow deferral of payments for up to 90 days. Businesses interested in these programs should contact Dan Scinto or 970-765-3126. Businesses seeking technical assistance or consulting regarding how to prepare and/or recover during an economic disruption should contact Nancy Murphy, 970-765-3130, and/or register for SBDC consulting here. Further assistance can be found in The Disaster Recovery and Continuity Guide for Colorado Businesses. Download the guide here. Region 10 is also working with other local and state partners for business assistance and will send more information as it becomes available.
Small Business Administration Colorado Department of Labor & Employment Emergency Paid Leave Rule - This rule is meant to limit the spread of highly contagious disease and enables workers in at-risk occupations to access testing. Unemployment Insurance - During layoffs, all employees are encouraged to apply for unemployment insurance. Those who are job-attached (meaning workers will be expected to return after a separation of up to 16 weeks) should file as "job-attached." Work-Share Program may allow certain employees who have had reduced hours to claim partial unemployment benefits. Layoff/Separations Other Resources Announced March 16 from The San Miguel County Public Health Department: The San Miguel County Board of County Commissioners today declared a state of emergency, specifically “local disaster emergency” and approved two Public Health Orders because of the impact of coronavirus is having on our county. A Local Disaster Emergency is declared when a disaster, or in this case public health crisis, has occurred or may be imminent that is severe enough to require aid to supplement local resources in preventing or alleviating damages, loss, hardship or suffering. “In making this declaration, we help free up resources, staff and have access to essential funds at the federal and state level to deal with this public health challenge, a challenge we have never faced before,” County Commissioner and Chair, Board of Health Hilary Cooper said. Public health “orders” differ from recommendations or guidelines in that they are mandated and enforceable by law. In today’s declaration, two new public health orders were issued and approved by BOCC: Effective immediately public gatherings are restricted to no more than 50 persons. Effective 3 p.m. today all businesses serving food and/or beverages (restaurants, bars) are ordered temporarily closed for 48 hours to implement issued guidelines (to safely operate). Some may choose to remain closed longer. County Public Health Director said this is a necessary step to meet the public health needs of our community. “We certainly don’t want to overly alarm anyone with the declaration, or public health orders but rather assure people that it is in our best interests to take this next step.” Multiple local agencies have been meeting regularly and working together to strategically activate emergency response plans. “We are confident we are doing everything we can for the best containment strategies and are counting on our community, businesses, and individuals to do their part,” Dr. Sharon Grundy, County Medical Officer said. Health officials remind everyone to practice good hygiene and: Dramatically limit visiting public places. Work from home to the extent possible. Only go to public places when necessary (for food or medication) Continue healthy, non-group activities such as walking, hiking, jogging, cycling and other activities that maintain the recommended distance from other people. Stay home if sick with any cough, cold or fever symptoms Avoid contact with sick people. Clean and disinfect frequently used surfaces and objects such as cell phones Practice social distancing staying at least 6 feet from other people Avoid gatherings of more than 50 people. If you must travel, use a private vehicle instead of transportation that puts you in contact with others. For more information and to sign Up for Coronavirus Alerts, go to https://www.sanmiguelcountyco.gov Announced March 15 from The San Miguel County Public Health Department: We are writing to you today with a sense of urgency to the importance of some specific guidelines for your businesses, employees and patrons. As you may know, the San Miguel County Public Health Department recently issued voluntary recommendations to cancel large events and gatherings (inside with more than 75 people; outside with more than 250 people), and for people to practice “social-distancing” staying at least six feet away from each other. Many of you heard us, complied and we thank you. However, we are aware that because restaurants and bars are still in operation, these best practices are being overlooked, even ignored in many cases. Out of credible concern for our public health, we implore you to do the following immediately:
Cancel events with more than 75 people. Do not allow more than 75 people (including staff) in your restaurant or bar at any one time. Reconfigure tables and seating to allow for safe social-distancing (permitting people to be 6 feet from one and another). Refuse service and ask patrons to leave if they exhibit symptoms such as coughing. Encourage your employees to wash their hands with soap and water, even more frequently than usual, for at least 20 seconds at a time. Clean and disinfect surfaces well and frequently. Encourage your employees to stay home if they are sick with any cold, cough, fever or flu-like symptoms. We are sensitive to the economic impact this virus is having and will have on your businesses and your employees. And at the same time, we need your understanding and full cooperation to help prevent the spread of COVID-19 (coronavirus). Because of the fluid nature of this situation, these and other guidelines are subject to change. The San Miguel County Public Health Department will be hosting a review of guidance and Q & A, Monday (March 16) at 12:30 p.m. via video conferencing. Given the short notice, we will record the meeting for those who cannot attend.
Announced March 12 from The San Miguel County Public Health Department: Based on federal and state COVID-19 (coronavirus) related guidance for all businesses, I am issuing the following recommendations for you and your employees. Effective immediately and for the next 30 days, we strongly recommend that all large events be canceled (such as concerts, plays, etc.) and that you avoid attending large-gatherings (greater than 75 people), especially if you are over 60 years of age. The Governor’s recommendation was for large groups over 100 people, but due to the confined nature of our towns and the number of visitors from outside areas, we have recommended a smaller number of 75 people max. Also, everyone should be practicing “social-distancing,” staying at least 6 feet away from other people in social settings. Due to forecasted coronavirus spread, you should be prepared to be without 20-25% of your staff over the next two months (whether they are sick, isolated, or quarantined). All employers (large and small) should immediately review and update your emergency response plans and draft one if one does not exist.
Consider initiating these steps (if not already in place) to help preserve health and maintain essential operations: a) strategically stagger shifts of essential personnel minimize unessential contact in the event one member of the team gets sick requiring the others to self-isolate, and b) train duplicate staff and/or teams in the event you lose essential staff (due to illness, self-isolation or quarantine) to continue operations. Review your policies for EIB and paid time off and understand that your employees may be required by law to be in self-isolation for 14 days if they meet public health criteria. Be aware of (changing) travel policies that could impact your employees. Employees returning from areas deemed geographically affected and therefore high risk will be subject to 14 days of self-isolation before returning to work. See this for most up to date info. CDC link NOTE: your local health care providers or health department will NOT be able to test your employees rapidly and clear them to return to work. Consider alternative work configurations to allow employees to work from home. Change in-person meetings to teleconferences. Clean all work surfaces regularly and post signs encouraging your employees to wash their hands. Strongly encourage and allow your employees to stay home if sick, especially with a fever or cough. This is not time to panic, but rather I encourage you to be reasonable, diligent, and prepared. Telluride Ski Resort Updates Announced March 15 from the Telluride Ski Resort: Telluride Ski Resort’s last day for the season was today March 14, 2020. The gondola will continue running for pedestrian traffic as of now. More updates to come as we receive them. Announced March 14 from the Telluride Ski Resort: Late this afternoon, the Governor of Colorado, Jarad Polis, made an announcement to Colorado Ski Country that he will be issuing an executive order tonight which will require the State's ski resorts to close for a period of time. This, unfortunately, means that Telluride will close for the season effective immediately. Visit Telluride Ski Resort's website for more information. Mountain Village Municipal Court
In consideration of the Coronavirus and the shelter-in-place order throughout San Miguel County and the State of Colorado, the Mountain Village Municipal Court is ordering a continuance for all court appearances scheduled for April 1, 2020 at 9:30 a.m. The new court date is set for Mat 6, 2020.
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